Last updated: 05.06.2025
Welcome to Joy – Wellness Creative (“we,” “us,” or “our”). We care deeply about your privacy and are committed to handling your personal information with transparency and care.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or interact with our website [www.joywellnesscreative.com].
1. Information We Collect
When you visit our site, make a purchase, or sign up for emails, we may collect the following types of personal information:
- IP address and technical data (as collected by analytics tools)
- Name
- Email address
- Billing and shipping address
- Payment information (processed securely via third-party platforms such as Stripe)
- Any information you enter into contact or sign-up forms
- Website usage data (including browser type, time spent on pages, etc.)
2. How We Collect It
We collect your information in the following ways:
- Through third-party services we use to operate this website (e.g., payment processors, email platforms)
- Directly from you when you fill out a form, sign up for emails, or make a purchase
- Automatically through analytics tools and cookies while you browse our site
3. Why We Collect It
We use your personal information to:
- Deliver digital products and services
- Send you newsletters, updates, and marketing offers (only if you opt in)
- Improve and personalize your experience on our website
- Process transactions and orders
- Monitor website performance and user behaviour to improve content and usability
4. Sharing of Data
We only share your data when necessary to deliver our services. We work with trusted third-party providers such as:
- Stripe (for secure payment processing)
- Omnisend (for email marketing and newsletters)
- Google Analytics or similar tools (to analyse website performance)
These providers may have access to personal data as needed to perform their services, but they are not permitted to use it for other purposes.
5. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance your experience, analyse usage, and deliver relevant content. You can control or delete cookies via your browser settings.
We may add a cookie consent banner in the future for greater control and transparency.
6. Children’s Privacy
Our site and services are not directed to children under the age of 16. We do not knowingly collect information from minors. If you believe we have inadvertently received information from a child, please contact us, and we will delete it promptly.
7. Your Rights (under GDPR)
If you are located in the EU/EEA, you have the right to:
- Access your personal information
- Request correction or deletion of your data
- Withdraw consent at any time (e.g., unsubscribe from emails)
- Object to or restrict how your data is used
- Lodge a complaint with your local data protection authority
You may unsubscribe from marketing emails at any time using the unsubscribe link included in every email.
To request access to, update, or delete your personal information, contact us at: joy.wellness.creative@gmail.com
8. How We Protect Your Data
We use reasonable security measures to protect your personal data and work only with providers who meet GDPR-compliant standards. However, no method of transmission over the internet is ever 100% secure.
9. Where Your Data Is Processed
Joy – Wellness Creative is based in Finland, and our hosting and third-party tools may store and process data in the EU or other regions that offer adequate protection.
10. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. If changes are made, the “Last updated” date will be revised at the top of this page. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact:
Joy – Wellness Creative
Email: joy.wellness.creative@gmail.com
Website: www.joywellnesscreative.com